About us

FAQ

Company Profile and Frequently Asked Questions

  • Can you provide services in English (or multiple languages)?

    Absolutely. Fsilon provides comprehensive multilingual support. Whether clients use English, Chinese, or other major international languages, we offer professional and efficient communication and service, ensuring accurate information and smooth communication.

    Our customer service team has extensive international business experience and can provide personalized solutions based on the language and cultural habits of clients in different countries and regions. This ensures clients experience seamless service throughout the entire process, from procurement and consultation to after-sales support. Fsilon is committed to breaking down language barriers, helping clients more easily understand products, develop solutions, and smoothly conduct business cooperation.

  • Does Fsilon have a dedicated international business department?

    Yes, Fsilon (Fsilon Home Building Materials Limited Co., Ltd.) has a dedicated international business department responsible for global market development and customer service. Our team is proficient in international trade processes and can provide professional and timely support to customers in different countries and regions.

    In the international e-commerce field, Fsilon is active on several well-known platforms such as Alibaba, Amazon, and Google, and also operates an independent website (https://www.fsl-bm.com/), providing one-stop purchasing and consulting services to global customers. Whether on online platforms or our independent website, we can efficiently process orders, answer inquiries, and provide customized solutions, ensuring that customers experience professional and smooth service throughout the entire purchasing and after-sales process.

  • Do you provide pre-sales technical consultation?

    Absolutely. We provide comprehensive pre-sales technical consultation services. We have a professional pre-sales technical team that can provide tailored product solutions, construction suggestions, and technical support based on the client's project needs and specific circumstances, helping clients make the best decisions.

    Furthermore, Fsilon also has a complete after-sales technical service team to ensure that clients can receive professional guidance and support at any time during project implementation and product use. We are always committed to providing clients with a worry-free, end-to-end technical service experience.

  • Are the design and engineering teams internal?

    We have a professional in-house design and engineering team, and we also maintain long-term collaborations with excellent external design firms. This ensures high-quality delivery while continuously absorbing cutting-edge concepts to jointly enhance the overall project capabilities.

  • How many people are in your company team?

    Our company currently has over 800 professionals, covering multiple core positions in R&D, production, and service, providing customers with high-quality, comprehensive support.

  • Do you have any projects with government agencies or large enterprises?

    Absolutely. We maintain long-term and stable partnerships with numerous government agencies and large enterprises. We actively participate in many key projects, providing professional services throughout the entire process, from project planning and material supply to construction support, fully demonstrating our company's technical strength and industry reputation.

  • Can you provide environmental testing reports for the materials?

    Yes, we can provide complete environmental testing reports for the materials. Our products strictly adhere to environmental standards and have been tested by authoritative institutions to ensure they are harmless to human health and the environment during use.

  • Do our products meet local building standards?

    Absolutely. Fsilon (Fsilon Home Building Materials Limited Co., Ltd.) products strictly adhere to the building standards and regulations of various countries and regions. Whether it's safety, durability, or environmental and performance requirements, we ensure that every product meets local regulations and standards.

  • Does the company possess its own patents?

    Absolutely. Fsilon (Fsilon Home Building Materials Limited Co., Ltd.) possesses numerous independent patents, covering product design, technological processes, and innovative applications. Our R&D team continuously drives technological innovation, committed to providing customers with high-quality products that offer unique advantages.

  • Has it obtained ISO quality management certification?

    Yes, Fsilon (Fsilon Home Building Materials Limited Co., Ltd.) has obtained ISO 9001 quality management system certification. We strictly manage our production and operation processes in accordance with the ISO 9001 standard. From raw material procurement and production processing to final inspection, every step is strictly controlled to ensure that our products always meet international quality standards.

  • Can I visit our ongoing projects in person?

    Absolutely! Fsilon welcomes clients to visit our projects in person. A site visit allows you to directly understand our construction techniques, project management processes, and quality control measures.

  • Does your company open its show flats to the public?

    Yes, our show flats are now open to the public, and we cordially invite you to visit and experience them. The show flats showcase various prefabricated house structural forms, material applications, and spatial designs, allowing you to experience our professional strength and innovative capabilities in the field of steel structure construction.

    Whether you are a potential partner, an engineering client, or someone currently reviewing project proposals, we welcome your visit. During your visit, professional staff will provide a full explanation, detailed product introductions, and technical consultation.

  • Can I visit our factory?

    Of course! Fsilon (Fasilon Home Furnishings & Building Materials Co., Ltd.) warmly welcomes domestic and international clients to visit our production factory. Through the visit, clients can gain a direct understanding of our production processes, advanced equipment, and rigorous quality control system, covering every step from raw material procurement to finished product delivery.

    We will arrange dedicated professional staff to receive and explain our processes, procedures, and innovative design concepts. During the visit, clients can also directly communicate with our technical and production management teams to understand details such as product customization options and production cycles.

    A factory visit not only gives clients greater confidence in the quality of our products but also strengthens their trust in our partnership.

  • Which countries or regions are your main markets?

    Fsilon has been actively expanding into global markets, committed to providing high-quality products and professional services to customers in different countries and regions. Our products and services have covered many countries and regions, including the United States, Bangladesh, Angola, Vietnam, Dubai (UAE), and Zambia, winning widespread recognition and trust from our customers.

  • Do you have your own production lines?

    Yes, we have our own production lines, which we have built and operate independently.

    Our factory is equipped with multiple advanced production lines covering various stages, including Light Gauge Steel Frame House, Modular House, wall panels, roofing systems, and assembly components. This allows us to manufacture the core components of prefabricated houses entirely in-house.

    The production process strictly adheres to ISO quality standards. From raw material inspection and component processing to final assembly and testing, the entire process is traceable, ensuring product stability and reliability.

  • Are you a manufacturer or a distributor?

    We are a professional manufacturer.

    We are a prefabricated building and home furnishing materials manufacturing enterprise integrating R&D, design, production, and sales. Since its establishment, the company has always adhered to independent production, possessing a complete production line and a strict quality management system to ensure that every product meets high quality standards. We focus on providing customers with integrated prefabricated solutions from design to implementation.

  • How long have you been established?

    Since its founding in 2005, the company has consistently focused on innovation and practice in the field of Prefab Houses and modular construction. After 10 years of steady development, we have established a mature design and R&D team and a comprehensive production system, continuously driving prefabricated construction from standardization to customization and intelligentization.

    We believe that prefabrication is not only a construction method, but also a sustainable future building concept.

  • What is the factory's total area?

    The factory covers a total area of 390,000 square meters (130,000 square meters are currently under construction).

    It is China's first global expansion hub specializing in prefabricated buildings. Led by the publicly listed company Fsilon, supported comprehensively by the local government of Jiaxing City, Zhejiang Province, and jointly operated by the Sino-International Entrepreneurs Federation, the hub aims to leverage China's mature production capacity and green, low-carbon prefabricated building materials to serve global construction needs.

  • Where is our company located?

    Our company is located at No. 5888, Wuyuan Road, Wuyuan Street, Haiyan County, Jiaxing, Zhejiang Province.

    We enjoy a prime location in the Yangtze River Delta:

    • Shanghai Hongqiao Transportation Hub
    • Ningbo-Zhoushan Port
    • Hangzhou Xiaoshan International Airport

    Our factory is situated in the heart of the Yangtze River Delta, boasting a superior geographical location and convenient transportation. Leveraging the efficient connectivity of the Shanghai Hongqiao Transportation Hub, the international shipping capabilities of Ningbo-Zhoushan Port, and the global air network of Hangzhou Xiaoshan International Airport, we can achieve rapid import and export of raw materials, efficient product distribution, and seamless connection with domestic and international customers. This unique locational advantage provides strong support for our prefabricated housing production, export, and service response.

Common Product and Design Issues

  • Are the materials environmentally friendly? Does it contain formaldehyde?

    Absolutely! Fsilon adheres to a green and environmentally friendly philosophy. All our products use environmentally friendly materials that are safe and harmless, far exceeding national environmental standards.

    • Formaldehyde emission ≤ 0.01 mg/㎡
    • TVOC (Total Volatile Organic Compounds) emission ≤ 0.01 mg/㎡
    • Heavy metal content: Not detected

    Our products have been tested and certified by authoritative institutions to ensure no adverse effects on human health and the environment during long-term use, creating a healthy and safe living and usage space for our customers.

  • Is the house moisture-proof and insect-proof?

    Our houses can be fitted with moisture-proof and insect-proof materials as needed, and corresponding protective measures are taken in the design and construction to effectively reduce the impact of moisture and pests on the building, ensuring a healthy indoor environment and the long-term performance of the house.

  • What is the typical lifespan of the houses?

    Our houses are designed and built using high-quality materials and advanced technology, and their typical lifespan can reach 50 years.

  • How effective is the sound insulation?

    We offer a variety of sound insulation materials to choose from, and can customize configurations to meet your needs. By optimizing the sound insulation design of walls, floors, and doors and windows, we effectively reduce external noise and indoor echoes, providing a quiet and comfortable space experience for your living and working environments.

  • How is its thermal insulation performance?

    We offer a variety of insulation materials to choose from, which can be configured according to your needs and climate conditions. Whether it's walls, roofs, or floors, they can achieve highly efficient thermal insulation, helping to maintain a comfortable indoor temperature, improve energy efficiency, and ensure both comfort and energy conservation in the living environment.

  • What is the fire resistance rating?

    Our houses use Class B fire-retardant materials and are designed and constructed in strict accordance with fire safety standards. Whether it's the walls, floors, or interior materials, all undergo rigorous screening and testing to ensure excellent fire resistance in daily use and in case of accidents, providing reliable protection for residential safety.

  • What is the earthquake resistance rating?

    Our houses are designed and constructed in accordance with international earthquake resistance standards, ensuring structural safety and stability under various earthquake magnitudes. Whether using light steel, modular, or container systems, all undergo rigorous engineering calculations and quality control to provide reliable earthquake protection for our clients.

  • Are you using a light steel frame, modular, or container system?

    We offer three system options: light steel frame, modular, and container. Clients can flexibly choose the most suitable construction method based on project needs, functional requirements, and budget. Our team will provide professional advice to ensure that the chosen solution balances safety, feasibility, and aesthetics.

  • What is the main structure of the house?

    Our house uses a light steel frame system for its main structure. Light steel structures have advantages such as high strength, light weight, good seismic performance, and fast construction speed, ensuring the stability and safety of the building.

  • Can the structure be optimized to suit the local climate?

    Absolutely. When designing house structures, we fully consider local climate conditions, such as wind speed, rainfall, snow load, and temperature variations.

    Our engineering team will optimize the structure based on these environmental conditions, including reinforcing supports, adjusting roof slope, and implementing thermal insulation solutions, to ensure the house is safe, durable, and comfortable to live in under different climates.

  • Can I choose the exterior color, roof style, and door/window style?

    Absolutely! We offer flexible customization options, allowing you to select the exterior color, roof style, and door/window style based on project needs and personal preferences.

    We provide a wide range of materials, colors, and design options to ensure that each house not only meets functional requirements but also achieves aesthetic appeal and overall harmony. Our professional design team can provide advice and optimize solutions to ensure a perfect match between the exterior appearance and architectural style, helping to achieve personalized customization for every project.

  • Does it support smart home system design?

    Yes. We have extensive experience in designing and integrating smart home systems. We can configure various intelligent functions such as lighting control, security monitoring, environmental regulation, and multimedia systems according to customer needs, and seamlessly integrate them with the overall space design to create a more convenient, safe, and comfortable user experience for you.

  • Can you provide 3D renderings or BIM files?

    Yes. After the client confirms the design plan and completes the relevant design fee payment, we can provide professional 3D renderings or BIM files to more intuitively demonstrate the project's appearance and structural details, assisting the client in final confirmation and project progress.

  • How long does the design cycle take?

    The design cycle varies depending on the complexity of the client's drawings and specific requirements. Generally, standard projects have shorter design cycles, while projects involving structural adjustments, functional expansions, or high customization will require longer. We will provide a clear timeline assessment after understanding your needs to ensure the project progresses on schedule.

  • Can the standard design be modified?

    Yes. Our standard design can be adjusted to meet your specific needs, including layout optimization, functional configuration modifications, and material selection. Our professional team will provide technical assessments and optimization suggestions to ensure structural safety and stable quality while meeting your individual requirements.

  • Can it be fully customized?

    Yes. We support comprehensive customization services from structure to interior design, including whole-house layout, functional configuration, material selection, and custom furniture. Our design and manufacturing team will provide a customized solution based on your needs, ensuring that the final product meets your expectations in terms of aesthetics, practicality, and quality.

  • Can you produce according to customer drawings?

    Yes. We have a professional design and manufacturing team that can evaluate and quote prices based on customer-provided drawings and complete production according to requirements, ensuring product quality and delivery efficiency.

  • Do you offer Steel Structure Villas?

    Yes, we offer Steel Structure Villas. You can click the link to view more.

    Our Steel Structure Villa utilizes high-strength light steel structures, featuring beautiful designs, robust durability, and short construction times. They are suitable for residential, vacation villas, and other residential projects. Furthermore, we can provide customized services based on our existing products, adjusting the floor plan, size, and functional configuration to create a bespoke villa solution according to client needs.

  • Do you offer mobile homes or container houses?

    Absolutely! We offer Mobile Homes and Foldable Container Houses. You can click the links to view more information.

    Fsilon also provides customized services, allowing you to adjust the size, layout, and functionality to meet the specific needs of different projects.

  • Are there any ready-made model designs to choose from?

    Absolutely. We have several ready-made model homes for our clients to choose from, currently including the Steel Structure Building and the Triangle Cabin. These model designs have been proven through actual construction, proving both aesthetically pleasing and practical, and can be directly applied to residential, office, campground, or guesthouse settings.

    Furthermore, Fsilon also offers personalized customization services, adjusting and optimizing the models according to client needs to ensure that each project meets functional requirements while reflecting a unique style.

  • What are the standard models or sizes available?

    We offer a variety of standard specifications, covering different sizes and configurations, including:

    • Flat-top double-wing premium: 10ft, 20ft, 30ft, 40ft
    • Flat-top double-wing standard: 10ft, 20ft, 30ft, 40ft

    For even more size options, we also offer comprehensive customization services. Please contact us for a customized solution.

  • Can it be used for various purposes such as residence, office, campsite, school, and guesthouse?

    Absolutely!

    Fsilon prefabricated houses can be widely used in a variety of scenarios:

    • Residential Recommendations: Light steel frame houses, steel frame houses, and container houses, suitable for private residences and community housing.
    • Office Recommendations: Prefabricated houses, steel frame houses, and container houses, allowing for the rapid construction of efficient office spaces.
    • Campsite Recommendations: Triangular cabins and collapsible container houses, suitable for tourist campsites, outdoor activities, and temporary accommodation.
    • Guesthouse Recommendations: Triangular cabins, light steel frame houses, and container houses, combining aesthetics and comfort, suitable for leisure and vacation projects.

    Fsilon provides professional solutions for different uses and can combine them with customization services to meet the personalized needs of clients.

  • What types of prefabricated houses do you offer?

    We provide a diverse range of prefabricated house solutions to meet the needs and application scenarios of different clients.

    Our product types include:

    • Light Steel Frame Houses: Lightweight structure, quick installation, suitable for residential, office, and temporary facilities.
    • Steel Frame Houses: Sturdy and durable, suitable for commercial buildings and industrial sites.
    • Triangle Cabins: Innovative design, suitable for resorts, scenic areas, and personal leisure spaces.
    • Fabricated Homes: Modular design, quick assembly and disassembly, suitable for various construction projects.
    • Container Houses: Environmentally friendly, durable, and flexible in combination, widely used for residential, office, and commercial purposes.
    • Foldable Container Houses: Easy to transport and store, suitable for temporary building needs.
    • Expansion Houses: Can be expanded on existing building foundations to flexibly meet space requirements.
    • Mobile Homes: Lightweight and flexible, allowing for rapid relocation, suitable for temporary housing and construction site use.

    Fsilon continuously innovates in design and technology, providing customers with high-quality, flexible, and diverse prefabricated housing solutions. They also offer personalized customization services, designing and building custom homes according to specific customer needs to facilitate the successful implementation of various projects.